Experts will tell you that the problem with all comment card systems is that results are typically "polar" in nature. In other words, people only fill out a card when extremely upset or overly pleased. The middle ground is where the most important data lies and that is what an instant reward can help you extract. To alleviate this problem, we have developed a reward incentive that is:

• Inexpensive to provide but has a high value associated with it.

• Can be supplied to the customer instantly.

• Is used practically by everyone regardless of age, income or gender.

Halex has tied in the eComment card and eSurvey components with our telecommunications network, rewarding the user instantly with a long distance call where the duration and destination of the call are dependent solely on your budget.